Service Desk Operator (m/v)
Working in the European Commission buildings in Brussels, the Help Desk operator is responsible to provide user support and advice on appropriate action to follow. Using a ticketing tool, he/she will create and assign tickets to appropriate groups.
Wat wij van jou vragen:
- Respond to requests for assistance via phone and mail;
- Research questions using available information resources;
- Advise user on appropriate action;
- Follow standard help desk procedures;
- Log all help desk interactions.
Wat wij jou bieden:
- Marktconform loon
- Internationale omgeving