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Sales, marketing en communicatie
#110440
Zaventem
Fulltime
19-01-2021
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Administrative Assistant

The global leader in sales training and performance improvement is looking for a customer success associate – project coordinator. This position will be based at the headquarters in Zaventem and will give service to its global subsidiaries. Our global organization is comprised of a Belgium parent company with operating subsidiaries located in Belgium, UK, China, Singapore and the United States. They conduct business across the globe in many languages. They keep their customers moving in the right direction by delivering new and innovating perspectives to their sales challenges.

The customer success associate will be the point of contact for the clients during and post their sales implementation. The ideal candidate excels at customer service, communication and administrative tasks. Therefore being organised is key to meet deadlines and schedules.

Responsibilities:

  • Coordination and logistics: Coordinate the implementation of the services and products for instructor led trainings. (tailor and client communication, scheduling workshop rollout, set up eLearning platforms, summarize customer feedback)
  • Teamwork: You will be creating and assuring a collaborative relationship across departments to ensure the client-focused mindset they share. (provide coverage for team members, follow-up on clients and trainings, sharing info and best practices)
  • Risk management and process improvement: Anticipate, assess and manage unforeseen operational risks/problems. (notify colleagues, identify and adapt on updating the SOPs)
  • Office management tasks: booking hotels, travel, placing orders, etc.)

Wat wij van jou vragen:

What we’re looking for:

We’re looking for someone with excellent verbal and written communication in English. Knowledge of Dutch, French and other EU-languages is a big asset. We are also in need of someone who’s fluent with MS Office Suite, and has experience in CRM software, experience with other systems like SharePoint,NetSuite/Microsoft Project, Adobe or InDesign are a plus.

We’re looking for someone who’s able to work in a fast-paced, multi-tasking, team-oriented environment, as well as the ability to work with minimal supervision. A problem solving personality who’s able to prioritize tasks.

Wat wij jou bieden:

What they offer:

An opportunity to develop your strengths and experience among ambitious colleagues. An unique international culture and network. Apart from the job, the team enjoys eating lunch together and drink coffee. Everyone is welcome, and has do feel welcomed. Above salary you get: eco cheques, meal vouchers and transport reimbursement, hospitalisation insurance. Working hours from 9am to 6pm CET, Monday to Friday.

Want to learn more?

  • WhatsApp: 0472 18 72 68
  • Email: Kylian.dewin@actief.be
  • Tel.: 027090700
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1930  Zaventem

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