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Panel manager (Market Research Company - German market (m/v)

Our client is a market research company specialized in international mystery shopping projects. Currently we are looking for a fulltime native German speaking panel manager with a fluent knowledge of English. 

  • You recruit mystery shoppers to make sure that there are always enough quality profiles to unroll current and starting projects
  • You manage the mystery shopper database for your countries by checking registered profiles and activating/motivating mystery shoppers to take part in evaluations in their district
  • You are responsible for the field work execution in your region for your projects
  • You plan and co-ordinate mystery shopping evaluations in a cost-effective manner and follow up on them in order to guarantee qualitative data in good time
  • You are therefore in constant communication over the phone and via email, in German, with your panel of mystery shoppers
  • You make sure that the field work to be carried out runs smoothly and cost-efficiently, you flag problems to your supervisor, make changes in good time, where necessary, in order to guarantee a constant healthy balance between costs, time and quality
  • You inform, motivate and inspire mystery shoppers so that they feel involved and are motivated to attach themselves to the company

Wat wij van jou vragen:

  • You hold a bachelor degree or had an equivalent on-the-job formation in a similar function
  • You have an excellent knowledge of German and English as it is an essential requirement in the multinational environment of the company
  • You have excellent administrative skills with attention to detail, can plan efficiently and are able to handle multiple projects simultaneously
  • You have good and confident communication skills, as well written as oral
  • You are deadline orientated
  • You have a positive attitude, the ability and drive to get things done
  • You enjoy working independently as well as in team

Wat wij jou bieden:

  • Fixed contract after interim period 
  • A full time temporary position
  • You'll be working in an positive and dynamic atmosphere in a stable, fast growing company in Antwerp
  • Salary: +/- 2.000 euro à 2.350 gross depending on your experience
  • Mealvouchers: 6 euro/day

Is deze job iets voor jou?

Interested? Please send your cv and motivation to Thomas Delaetere ( We'll contact you as soon as possible. 

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