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IT Support Technician (English and French)

  • Respond to computer related tickets within set KPIs
  • Lenovo PC (desktops / laptops) - Hardware and software troubleshooting
  • Read and understand English technical documents (working instructions, standard operating processes, …)
  • Ability to resolve Windows 7 & 10 Operating System errors
  • Device lifecycle management within asset management tool (creation, modification, retirement, database accuracy quality monitoring, …)
  • Good skills and knowledge of Windows Operating systems
  • Ability to perform accurate network patching and switch installation in racks
  • Proficient in Microsoft Office 365 Suite including MS Teams
  • Correctly track incidents and hardware orders timely and accurately using Service Now.
  • Hardware support e.g. printer setup, component replacement, barcode scanners, Zebra devices, etc
  • Basic knowledge of MDM solutions (MS InTune, Apple DEP, Samsung Knox)

Wat wij van jou vragen:

  • Experience in an IT Support Role
  • Flexible and able to work independently
  • Ability to communicate technical information to non-technical audiences
  • Strong sense of customer service
  • Good organizational skills
  • Team focused
  • Driving licence
  • Languages: English and French

Wat wij jou bieden:

  • Fulltime assignment.
  • Competitive salary package.
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Vragen over deze vacature?

Actief Interim Halle
Ninoofsesteenweg 20
1500  Halle

Waarom Actief

  • Solliciteer binnen 1 minuut
  • Meer dan 80 kantoren
  • Meteen aan de slag!